Walmart's top merchandising executive in the United States is stepping down from the position.
Walmart's long-serving executive, Charles Redfield, has announced his departure from the company after over three decades. Redfield, who has held various leadership roles within operations and merchandising at Sam's Club and Walmart U.S., will leave his position as the Chief Merchandising Officer (CMO) of Walmart U.S. in June.
Redfield began his career with Walmart as a cashier at Sam's Club while attending college at the University of Arkansas. He climbed the ranks, becoming the executive vice president of merchandising for Sam's Club before moving to the same role for Walmart U.S. Prior to his current position, he served as the executive vice president of food for Walmart U.S.
John Furner, president and CEO of Walmart U.S., announced Redfield's departure in a memo to U.S.-based associates. The news was also communicated to Retail Dive. However, Walmart has not announced who will replace Redfield.
During his tenure as CMO, Redfield has been focused on ensuring customers can find items at the lowest possible prices. Walmart expects this focus to continue as the company aims to increase its automation capabilities. The retail giant expects 65% of its stores to have automation capabilities by the end of fiscal year 2026, and 55% of its fulfillment center volume to move through automated facilities during the same period. This shift is expected to lead to a 20% reduction in unit cost averages by the end of fiscal year 2026.
Redfield's departure follows a series of layoffs at Walmart's distribution centers around the U.S., with over 3,000 workers affected so far. It's worth noting that these layoffs have occurred over the past few weeks.
Scott McCall, who was the previous chief merchant, retired from the position in January 2022. The search for McCall's successor has not been publicly disclosed.
Walmart's inventory sits within 10 miles of 90% of the U.S. population, reflecting the company's commitment to serving its customers efficiently and effectively.
As Redfield transitions into a new phase, he will begin an advisory role with Walmart starting May 1. His contributions to the company over the past three decades have undoubtedly left a lasting impact on Walmart's operations and customer experience.
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