Mobile Service Providers Adopting Unannounced Changes in Billing: A Look at the "Mash" Report
Telecom Companies to Implement Fees for Accessing Answering Machines and Audible Phone Signals
In an unexpected turn of events, mobile carriers have implemented a fresh, yet under-publicized feature: now, consumers will be charged for listening to answering machines and ringing tones, even in instances where the call remains unanswered. This revelation stems from the Telegram channel "Mash".
It's worth noting that individuals who frequently make long-distance calls or contact call centers will likely find themselves most affected. Such extended waiting times, which often stretch up to 15 minutes, mean that calls cannot be terminated prematurely. In the case of long-distance calls, the doubling of tariffs can make for a noticeably costlier experience, especially given that charges will apply from the moment the ringing begins.
Grappling with a decrease in profits caused by growing reliance on messaging apps that don't charge for calls, these service providers have adopted this tactic.
Additionally, investigations are currently underway regarding the use of pepper spray in a public bus incident in Krasnodar. The woman involved in this case is yet to be identified during the ongoing probe.
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Author: Meliksetyan Sofia
While it's difficult to pinpoint mobile operators under investigation for these billing practices in a given location, it's crucial to understand that such matters often fall under the purview of regulatory bodies like the Federal Communications Commission (FCC) in the United States. The FCC offers valuable consumer resources on billing and charges, including guidance on unauthorized charges on phone bills, which could prove pertinent for such investigations[1]. To delve deeper, you'd need to specify a location or consult local telecommunications regulatory agencies.
- In the wake of these unannounced changes in mobile billing, it's advisable for businesses to closely monitor their communication expenses and stay updated on finance-related general-news.
- The recent billing practices adopted by mobile service providers are not only relevant to individual consumers but also to businesses that frequently conduct long-distance calls or deal with call centers, as these changes could significantly impact their bottom line.
