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Looming state pension fiasco on track to drain £1bn from government coffers

"Former Minister Steve Webb points out the shocking extent of state pension mistakes, noting how these stories have lost their impact due to frequent occurrence."

Looming state pension fiasco on track to drain £1bn from government coffers

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It looks like the UK Government's bill to rectify state pension mix-ups that cheated countless individuals out of their hard-earned benefits is expected to hit a jaw-dropping £1 billion this year, new figures reveal.

A years-long scandal, initially uncovered by Steve Webb and This is Money, has already resulted in over £800 million in reimbursements, primarily to elderly women.

This latest report from the Department for Work and Pensions shows the average compensation issued to approximately 130,000 married women, widows, widowers, and pensioners over 80 was around £6,000.

The DWP has managed to address most cases, but it seems that HMRC's oversights – which led to gaps in numerous mothers' National Insurance records – have added an additional £125 million to the Government's bill to date.

As of now, HMRC has processed over 40,000 cases of shortfalls linked to 'Home Responsibilities Protection' and has dispatched more than 370,000 letters to potentially affected individuals.

However, HMRC hasn't reported new figures since September; an upcoming update on its ongoing investigation should escalate the payout amount significantly.

Back in 2020, we first brought the underpayments to light.

Steve Webb, This is Money's retirement columnist and a partner and LCP, observes that the total Government payout will surpass the £1 billion mark this year, with women bearing the brunt of multiple state pension blunders.

"We've grown accustomed to stories about state pension miscalculations, so the extent of the mistakes made might be easy to forget," Webb says.

"The majority of those short-changed were women, some of whom received underpaid pensions for decades and tragically passed away without receiving what they were owed."

Webb insists that the remaining corrections should be made a priority and that such mistakes must never happen again.

Rachel Vahey, head of public policy at AJ Bell, agrees, stating: "These DWP miscalculations have swindled thousands of pensioners, particularly women, out of their rightfully owed state pension payments.

The DWP has managed to identify an additional 11,000 underpayment cases over the past six months, pushing the total repayment bill from £736 million to an alarming £805 million today.

Yet, despite this progress, this ongoing situation has yet to be resolved. It has been confirmed that the DWP has completed the majority of the reviews, but it will take another two years—until the end of March 2027—to completely settle all cases.

Once all compensation is paid, the government needs to undertake a thorough review of its processes to ensure these types of errors are preventable in the future.

"Trust in pensions is fragile at the best of times, and debacles like this will not help," Vahey adds.

Recently, bereaved families who have spent years anxiously awaiting answers about whether their deceased relatives were owed state pension have been informed that further investigation of their cases has been abandoned.

It has long been feared that some families might never see a penny because, up until this scandal was exposed, the DWP routinely destroyed records four years after a pensioner’s or their spouse's death.

Only when errors were discovered did the government suspend this policy, which will remain in effect until December 31, 2026.

However, some 2,500 families may still be left in the dark regarding potential underpayments in their relatives' state pensions.

Though it may seem grim, there's a glimmer of hope for families who uncover relevant evidence, such as old DWP letters and bank statements detailing how much their relatives were paid. With that information, they might be able to persuade the government to reopen their cases.

  1. The estimate for the UK Government's bill to rectify state pension errors in 2022 is expected to reach a staggering £1 billion, with pension shortfalls affecting numerous individuals.
  2. The financial business sector, politics, and general news have been embroiled in discussions about the appalling pension mistakes made by the Department for Work and Pensions (DWP).
  3. The average compensation for people affected by these pension shortfalls, as per the latest report, amounts to around £6,000, with over 130,000 individuals receiving this money.
  4. Insurance companies are likely to face increased claims as more individuals seek compensation for the years they were underpaid, potentially straining the insurance industry.
  5. The ongoing issue of pension shortfalls, particularly those affecting women, highlights the need for comprehensive pension reform and stronger financial oversight to prevent such incidents in the future.
State pension blunders have become commonplace, numbing the public to the immense scope of the mishaps, according to ex-minister Steve Webb.

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