Ford issues recall for around 145,000 Maverick vehicles due to issues with rear camera display malfunctions
Ford Recalls Maverick Pickups Over Rearview Camera Display Issue
Ford Motor Company has announced a recall for up to 242,669 Maverick pickups due to a condition where the display screen for the rearview backup camera could freeze when shifting into reverse.
The problem was first reported to Ford on April 4, 2022, and during tests conducted by Ford and its display screen supplier Harman, the issue was reproduced in one of the software versions installed in the recalled Mavericks. Ford identified four additional software vulnerabilities during its tests that could cause the condition.
The issue was found to affect all vehicles with the Connected Touch Radio, which processes the live video feed from the rear-view camera. As a result, Ford's investigation found another 26 complaints associated with the rear view camera display on the truck.
To date, Ford is aware of 4 warranty claims, 7 vehicle owner's questionnaires, 22 complaints and two accidents related to the frozen rear view camera image in North America, but no injuries were reported.
The Field Review Committee approved the recall on Sept. 6, 2024 to update the software, which fixes the memory leak. Maverick customers are being instructed to visit a dealer for a software update, which will be free.
Owner notification letters for the latest recall are expected to be mailed from Sept. 30 through Oct. 4. The recall potentially includes up to 144,516 model year 2022-2024 Mavericks equipped with Ford's Connected Touch Radio unit.
It's worth noting that this is not the first recall for the Maverick this year. In August, Ford recalled 18,681 model year 2023-2024 Mavericks as part of a larger recall that included the 2023 Ford Bronco Sport and Mustang Mach-E for windshield wiper motors that could fail.
Ford now has the most recalls of any other automaker this year, according to the NHTSA, with 50 separate recalls potentially impacting around 4 million vehicles. Stellantis has the second highest number of recalls this year, with 46.
After contact by the NHTSA in June 2024, Ford launched its own investigation into the backup camera display problem. The suspected software was introduced into Maverick production on Feb. 3, 2021 and removed on Nov. 28, 2023.
While this recall affects a significant number of vehicles, it's important to note that no injuries have been reported. Ford encourages all Maverick owners to follow the instructions provided in the recall notification and have their vehicles checked and updated as necessary.