Ford initiates recall of approximately 145,000 Maverick vehicles due to malfunctions in the rear camera display systems.
Ford Recalls Thousands of Maverick Pickups Due to Frozen Rearview Camera Display
Ford has announced a recall for certain model year 2022-2024 Maverick cars due to a condition where the display screen for the rearview backup camera could freeze when shifting into reverse. This issue, which has been linked to a software fault, could potentially lead to collisions when backing up.
The problem was first reported on April 4, 2022, and Ford launched an investigation into the backup camera display problem after being contacted by the National Highway Traffic Safety Administration (NHTSA) in June 2024. Ford and its display screen supplier, Harman, conducted stress testing using various software versions and were able to reproduce the problem in one of the software versions installed in the recalled cars.
The issue was found to be related to the Connected Touch Radio unit, which processes the live video feed from the rear-view camera. Ford identified four additional software vulnerabilities during its tests that could cause the condition. The software causing the issue in the Maverick's rearview camera display was introduced on Feb. 3, 2021, and removed on Nov. 28, 2023.
As of Sept. 25, Ford has issued 50 separate recalls this year, potentially impacting around 4 million cars. This makes Ford the automaker with the most recalls this year, according to the NHTSA. Stellantis is the second highest automaker in terms of recalls this year, with 46 recalls issued.
The recall potentially includes up to 144,516 model year 2022-2024 Maverick cars equipped with Ford's Connected Touch Radio unit. Maverick customers are being instructed to visit a dealer for a free software update to resolve the issue. Owner notification letters for the latest recall are expected to be mailed from Sept. 30 through Oct. 4.
It is worth noting that to date, Ford is aware of 4 warranty claims, 7 vehicle owner's questionnaires, 22 complaints, and two accidents related to the frozen rearview camera image in North America, but no injuries were reported. Ford identified 26 additional complaints associated with the rearview camera display on the Maverick, which could potentially lead to collisions when backing up if the image freezes.
The Field Review Committee approved the recall on Sept. 6, 2024, to update the software, which fixes the memory leak. Ford's Critical Concern Review Group determined that a "memory leak" caused by a software fault could result in a frozen backup camera display feed.
This recall comes after Ford issued a recall for up to 242,669 Mavericks in May to fix a problem that could cause the rear tail lights to turn off. The recall also included 2022-2024 models. In August, Ford recalled 18,681 model year 2023-2024 Mavericks as part of a larger recall that included the 2023 Ford Bronco Sport and Mustang Mach-E for windshield wiper motors that could fail.
Ford has been the most active automaker in terms of recalls this year, but the company is working diligently to address and resolve these issues to ensure the safety of its car customers.
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