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Delivery Truck Turnover in Grodno: Question Arises About Delivery to Customers

Sorting center conducts audit on delivered items.

Truck Accident on Wildberries Delivery Route in Grodno: Delivery Status Uncertain for Customers
Truck Accident on Wildberries Delivery Route in Grodno: Delivery Status Uncertain for Customers

Delivery Truck Turnover in Grodno: Question Arises About Delivery to Customers

In a recent incident, a truck accident occurred on the road between Minsk and Grodno, Belarus. The incident was reported by Newgrodno.by and involved a vehicle belonging to a Wildberries partner. The overturned truck, a Ford, was carrying cargo destined for the Grodno sorting center. The cause of the accident is believed to be a misjudgment of speed or center of gravity by the driver, who attempted to dodge an obstacle but overcorrected. Following the accident, Wildberries has taken steps to ensure affected customers are not left without their orders. The company will reissue customers' orders, refund the cost of prepaid orders, and compensate vendors for any damaged goods. The cargo from the overturned Ford was transferred to another vehicle and is currently being sorted. However, if there are no alternatives in stock, customers will receive a cancellation notification. Wildberries has expressed its regret for any inconvenience caused and is working closely with its partners to prevent such incidents in the future. The company is committed to providing a seamless shopping experience for its customers and ensuring the safe transportation of goods. The incident serves as a reminder of the importance of road safety and the potential impact of accidents on supply chains. Wildberries and its partners will continue to prioritise safety and customer satisfaction as they navigate through this challenging situation.

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